Shipping Policy
All orders are processed between 1 to 3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. Shipping will be done mostly on weekends. Your orders will take about 1 to 2 weeks to be made before they are shipped out.
Shipping Rates
- Local tracked mail (delivers to letter box) : $3
When your order has shipped, you will receive an email notification from us which will include a tracking number (if applicable) that you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
Refunds, Returns and Exchanges
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please do not hesitate to contact us at [email protected].